Refund policy

Refund Policy

Last updated: July 20, 2026

Thank you for shopping with Easora. If you are not completely satisfied with your purchase, the following terms apply.

Returns

Returns are accepted within 30 days of delivery.

To be eligible:

  • Item must be unused and in original condition
  • Item must be in original packaging
  • Proof of purchase is required

Non-Returnable Items

  • Intimate or sanitary goods
  • Gift cards
  • Final sale items

Damaged or Incorrect Items

Claims must be submitted within 7 days of delivery with:

  • Order number
  • Date of purchase
  • Photo evidence

If approved, a replacement or refund will be issued.

Return Shipping

Customers are responsible for return shipping unless the item is defective or incorrect.

Refunds

Approved refunds are issued to the original payment method within 5–10 business days after inspection.

Shipping costs are non-refundable.

Contact

easorashop.com